Upload. Assess. Report. Remediate. Verify. Certify.
Six stages. Each one feeds the next. The output is not an algorithm’s confidence score — it is a defensible, standards-mapped conformance record.
Upload
Content is ingested across all supported formats — PDFs, EPUB, HTML courses, SCORM/xAPI packages, video files, interactive simulations, and third-party embedded tools. Haptic creates a structured content inventory ready for assessment, with format detection and volume sizing so you know what you’re dealing with before evaluation begins.
Assess
Layered evaluation combining automated detection of machine-identifiable failures with structured human review of criteria requiring contextual judgment. Haptic platform plus trained accessibility reviewers working in tandem — because neither alone is sufficient. Findings are mapped to specific WCAG 2.1 AA success criteria at the point of identification.
Report
Detailed, standards-aligned documentation — not a generic export. Findings are mapped to specific WCAG success criteria, severity classified (critical, major, minor), and accompanied by specific and actionable remediation guidance. VPAT / ACR-level output, exportable and stakeholder-ready for procurement teams, legal review, and institutional governance.
Remediate
Issues are prioritised by severity and ownership is assigned — across individuals, teams, and external vendors. Progress is tracked. Deadlines are set. Haptic is designed for the distributed reality of content production: the instructional designer, the developer, the legal team and the external production vendor may all have separate responsibilities in the same remediation workflow. Re-testing and sign-off functionality closes the loop on each fix.
Verify
Remediated content is re-evaluated against the same criteria used in the original assessment. This is not a self-certification step. The same combination of automated and human review is applied — confirming that fixes are complete and conformant, not assumed. Confirmed conformance with documented evidence is the output.
Certify
Verified content receives formal accessibility certification — timestamped, criteria-mapped, version-specific, audit-ready. This is the output a publisher needs to answer an RFP accessibility question with evidence instead of a promise. It is the documentation an institution needs when a student files a complaint or a federal audit is initiated. Defensible certification of accessibility readiness.
Ready to run your first assessment?
Tell us about your content catalogue and we’ll scope a pilot — a structured first assessment with full reporting and remediation guidance.