The lifecycle

Upload. Assess. Report. Remediate. Verify. Certify.

Six stages. Each one feeds the next. The output is not an algorithm’s confidence score — it is a defensible, standards-mapped conformance record.

01

Upload

Content is ingested across all supported formats — PDFs, EPUB, HTML courses, SCORM/xAPI packages, video files, interactive simulations, and third-party embedded tools. Haptic creates a structured content inventory ready for assessment, with format detection and volume sizing so you know what you’re dealing with before evaluation begins.

PDF · EPUB · SCORMVideo filesAPI & SFTP uploadBulk processing
02

Assess

Layered evaluation combining automated detection of machine-identifiable failures with structured human review of criteria requiring contextual judgment. Haptic platform plus trained accessibility reviewers working in tandem — because neither alone is sufficient. Findings are mapped to specific WCAG 2.1 AA success criteria at the point of identification.

Automated scanningHuman specialist reviewWCAG 2.1 AA criteria mappingArabic-language evaluation
03

Report

Detailed, standards-aligned documentation — not a generic export. Findings are mapped to specific WCAG success criteria, severity classified (critical, major, minor), and accompanied by specific and actionable remediation guidance. VPAT / ACR-level output, exportable and stakeholder-ready for procurement teams, legal review, and institutional governance.

VPAT / ACR outputSeverity classificationActionable guidanceMulti-reg documentation
04

Remediate

Issues are prioritised by severity and ownership is assigned — across individuals, teams, and external vendors. Progress is tracked. Deadlines are set. Haptic is designed for the distributed reality of content production: the instructional designer, the developer, the legal team and the external production vendor may all have separate responsibilities in the same remediation workflow. Re-testing and sign-off functionality closes the loop on each fix.

Ownership assignmentPriority queueDeadline trackingMulti-team workflowRe-test on fix
05

Verify

Remediated content is re-evaluated against the same criteria used in the original assessment. This is not a self-certification step. The same combination of automated and human review is applied — confirming that fixes are complete and conformant, not assumed. Confirmed conformance with documented evidence is the output.

Re-evaluation against original criteriaHuman sign-offDocumented evidence
06

Certify

Verified content receives formal accessibility certification — timestamped, criteria-mapped, version-specific, audit-ready. This is the output a publisher needs to answer an RFP accessibility question with evidence instead of a promise. It is the documentation an institution needs when a student files a complaint or a federal audit is initiated. Defensible certification of accessibility readiness.

Timestamped certificateVersion-specificCriteria-mappedAudit-ready

Ready to run your first assessment?

Tell us about your content catalogue and we’ll scope a pilot — a structured first assessment with full reporting and remediation guidance.